General Data Protection Policy.

General Data Protection Policy.

  1. What Personal Data We Collect:

1.1 When you register with us as a student, you will be required to provide your name, address, phone number, gender and email address.

1.2 Your attendance/non-attendance at class is recorded in every class by the tutor.

1.3 Students paying over the phone using debit/credit cards will be asked to supply their credit card number, expiry date, name on card and cvn number and these will be uploaded to a third-party website dealing with online payments.

1.4 CCTV is in operation on the school premises and in the school buildings so recordings of your entrance/exit of the school buildings and premises are recorded.

  1. Why we collect your data:

2.1 Registration & Attendance:

The information listed above is collected at registration in order to supply a class list to the tutor for the purposes of recording attendance. Addresses are collected in order to be able to post you out any relevant information concerning the course you are signed up for. We use your mobile phone number to inform you of any cancellation/change to classes which may occur during the school term. If the tutor decides to put on an extra few classes, you may also be texted to inform you of this. Email addresses are used to send you out an automated receipt of payment and registration for any course you have signed up for and paid. Emails may also be used to send you out any supplementary information regarding your course such as a list of course materials,booklists etc. Your gender is used purely for statistical purposes for our annual returns to the Department of Education & Skills.

  1. How we collect your data:

3.1 Registration: Most personal data is provided by students on their application forms when registering in the office or through the online registration system. Garda Vetting NVB1 forms are distributed to the relevant students by members of the Adult Education Department and are returned to the Adult Education Office when completed. QQI forms will be issued to students by members of the Adult Education team at some stage during the course and completed forms will be returned to the Adult Education Office.

3.2 CCTV: Your image may be recorded via closed circuit television (CCTV), which has been installed on the school premises and inside the school building. The system comprises of a number of cameras installed at reception and at each entrance and exit, and some corridors recording video images without sound. Our basis for collecting personal data in this way is our legitimate interest (Article 6.1(f) of GDPR) in the security of our people and premises; to provide evidential material for criminal court proceedings. There is signage in place to inform people that CCTV is in operation.

3.3 Telephone: We have a telephone voice messaging system in the office to record any messages from people who ring when the office is unattended. You may or may not wish to leave a message. Messages are deleted once a member of the Adult Education Department has listened to it and followed up on any information left on the system.

  1. Third-Party Websites:

4.1 This Policy does not apply to any links on our website to third-parties’ websites and/or services, such as third-party applications, that you may encounter when you use our website. You should be aware that the service that we provide may enable or assist you to access the website content of, correspond with, and pay for services via third-party websites and that you do so solely at your own risk. A specific example is that of credit/debit card payments to the Adult Education Department.

4.2 The Adult Education Department has no liability or obligation in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by you, with any such third party and the use by any such third-party of your personal data. We do not endorse or approve any third-party website nor the content of any of the third-party website made available via our website. We encourage you to carefully familiarize yourself with terms of use and privacy policies applicable to any websites and/or services operated by third parties. Please be aware that we are not responsible for the privacy practices of any third parties.

  1. How we protect your data:

5.1

Access to our online databases is password protected and all our computers are also password protected. We restrict access to personal data to employees, contractors and agents who need to know such personal data in order to operate, develop or improve the services that we provide. We ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that when we outsource any processes that the service provider has appropriate security measures in place. All our documentation and records are securely stored on site.

5.2 We will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are presented by the processing of your personal data. In particular, we will consider the risks presented by accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.

5.3 Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our website, or to our office via email, and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider not contracted by us, and you acknowledge that our website may be subject to limitations, delays and other problems inherent in the use of such communications facilities. You will appreciate that we cannot guarantee the absolute prevention of cyber-attacks such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorised disclosure, loss or destruction of your personal data arising from such risks. Please also note that our website contains hyperlinks to websites owned and operated by third parties, and use of these is at your own risk (see ‘Third Party Websites’)

5.4

When the Adult Education Department engages third parties to process personal data on its behalf, it will ensure that such third parties are subject to a legal contract, which provides at least the level of data protection security set out in Data Protection Legislation.

  1. Who we share your data with:

6.1 All our student registration details and debit/credit card payments are done through Easy Payments Plus, operated by FeePay, Ltd. which is our data processor. A copy of their privacy policy can be found here: http://www.easypaymentsplus.com/epp-solutions/privacy-policy/

6.2 The Adult Education Department shares data annually with the Department of Education & Skills (DES). The information we share with the DES is anonymised and you personally cannot be identified. This sharing of information is for statistical purposes.

6.3 Your attendance record may be shared with an insurance company in the event of any query relating to an insurance claim being made by you against the school.

  1. Changes to this Policy:

7.1 This Policy may be updated from time to time, so you may wish to check it each time you submit personal information to us. Any material changes to this Policy will be posted on the Adult Education page of the school website.

  1. Data Subject Requests:

8.1 Under Articles 13 and 15 of GDPR, on your request we will confirm if we are keeping your personal data and provide it to you in a transparent and easily accessible form

8.2 The Adult Education Department will process data subject access requests that meet certain formalities:

– requests must be in writing;

– the Adult Education Office is entitled to make reasonable enquiries to satisfy itself about the identity of the person making the request to ensure that we are not disclosing personal data to a party who is not entitled to it under GDPR;

– the person requesting must supply a reasonable level of appropriate information to help us to locate the information required (where it concerns a recorded image, they should also provide a passport-sized photo of themselves); however, no reason for the request needs to be provided

  1. Contact Us:

9.1 As data controller (as defined in Data Protection Legislation) for your personal data collected as set out in this Policy, the Malahide Community School Adult Education Department is located at Malahide Community School, Broomfield, Malahide, County Dublin. K36PR28

9.2 Should you need to contact us about any of your rights in this policy, please submit a written request to the Adult Education Department, Malahide Community School,  or email adulted@malahidecs.ie

9.3 The contact details for our Data Protection Officer is Robbie Harrold, Phone: 01-8460949

This policy refers to information given by students when enrolling for classes:

Privacy Policy

Personal data is data that identifies you or can be used to identify or contact you and may include, for example, your name, address, mobile number, or email address.
This personal data that you volunteer to us will be processed for the following purposes:

  1. To facilitate payments from you.
  2. To provide you with the information on any item you have requested from us.
  3. To send you texts to alert you to cancellation of a class.

You have the right to request a copy of any personal data held by us about you. You also have the right to have such data corrected where it is inaccurate or misleading. You also have the right to have this data deleted.


Payment Terms and Conditions

This payment system is provided by Adult Education Dept. Malahide Community School and its third-party suppliers.

    Adult Education Dept. Malahide Community School  may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms.

Terms and Conditions

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

Please also see Easy Payments Plus Terms and Conditions and Privacy Policy

All payments are subject to the following conditions:-

Your payment will normally reach the Adult Education Dept. Malahide Community School    account to which you are making a payment on the following working day.

We cannot accept liability for a payment not reaching the correct account due to you quoting an incorrect card number or incorrect personal details.

Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.

Security

All payment details which are entered through this payment gateway are encrypted when the customer, or third party making payment, enters them. Communications to and from the service provider’s site are encrypted.

    Adult Education Dept. Malahide Community School shall not be liable for any failure by the customer or third party making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

All cardholder information is protected and will never be passed onto any third parties

Service Provider

Online payments of fees can be made by credit or debit card.

The transaction is received and validated by the Service Provider (Fee Pay Ltd). The client making the application will get an immediate notification to confirm whether or not the card validation was successful.

The funds will be transferred from your account within 48 hours.

Refund Policy

Refund of payments made will be at the discretion of Adult Education Dept. Malahide. Disputes regarding amounts paid must be made in writing to

Refunds, if applicable, will only be made to the debit/credit card used for the original transaction.

Cancellation Policy

A recurring payment can only be cancelled by agreement with Adult Education Dept. Malahide Community School when an alternative payment method has been agreed. To cancel a recurring payment, please contact the Adult Education Dept. Malahide Community School.

Privacy Policy

Personal data is data that identifies you or can be used to identify or contact you and may include, for example, your name, address, mobile number, or email address.
This personal data that you volunteer to us will be processed for the following purposes:

  1. To facilitate payments from you.
  2. To provide you with the information on any item you have requested from us.
  3. To send you texts to alert you to cancellation of a class.

You have the right to request a copy of any personal data held by us about you. You also have the right to have such data corrected where it is inaccurate or misleading. You also have the right to have this data deleted.


Payment Terms and Conditions

This payment system is provided by Adult Education Dept. Malahide Community School and its third-party suppliers.

    Adult Education Dept. Malahide Community School  may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms.

Terms and Conditions

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

Please also see Easy Payments Plus Terms and Conditions and Privacy Policy

All payments are subject to the following conditions:-

Your payment will normally reach the Adult Education Dept. Malahide Community School    account to which you are making a payment on the following working day.

We cannot accept liability for a payment not reaching the correct account due to you quoting an incorrect card number or incorrect personal details.

Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.

 

Security

All payment details which are entered through this payment gateway are encrypted when the customer, or third party making payment, enters them. Communications to and from the service provider’s site are encrypted.

    Adult Education Dept. Malahide Community School shall not be liable for any failure by the customer or third party making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

All cardholder information is protected and will never be passed onto any third parties

Service Provider

Online payments of fees can be made by credit or debit card.

The transaction is received and validated by the Service Provider (Fee Pay Ltd). The client making the application will get an immediate notification to confirm whether or not the card validation was successful.

The funds will be transferred from your account within 48 hours.

Refund Policy

Refund of payments made will be at the discretion of Adult Education Dept. Malahide. Disputes regarding amounts paid must be made in writing to 
 
 
Refunds, if applicable, will only be made to the debit/credit card used for the original transaction.

Cancellation Policy

A recurring payment can only be cancelled by agreement with Adult Education Dept. Malahide Community School when an alternative payment method has been agreed. To cancel a recurring payment, please contact the Adult Education Dept. Malahide Community School.